THE PROBLEM
AI receptionist for logistics and transportation
Drivers, customers, and partners call about pickups, tracking, and dispatch nonstop. Cynlie answers every call 24/7, captures the details, and routes what matters, so nothing gets missed.
WHAT CYNLIE DOES
The 24/7 AI receptionist for logistics operations
Answers every channel
Voice, web chat, SMS, and email — Cynlie handles every conversation 24/7 in a natural, on-brand voice.
- Automated data pipelines
- Real-time dashboards
Takes real action
It books appointments, qualifies leads, updates your CRM, and triggers follow-ups automatically, with no human needed.
- Invoice and payment workflows
- Internal approvals and routing
Never misses a lead
Every call, text, and chat is captured and logged, so no opportunity ever slips away.
- Internal copilots for finance teams
- Document processing (contracts, invoices)
HOW IT WORKS
See Cynlie in action
From tracking updates to dispatch intake, see how Cynlie keeps freight moving.
Shipment tracking
- Cleaner leads. Faster handoff.
Pickup and quote requests
- Faster triage. Cleaner queues.
Dispatch and driver intake
- Fewer errors. Faster close.
RESULTS
Results operators see
What Cynlie delivers from day one:
of calls answered
Around the clock, including nights and weekends.
less phone load
Routine tracking and status calls handled automatically.
Cynlie answers every tracking and dispatch call instantly, so our team focuses on moving freight, not the phones.
Why operators choose Cynlie
- Intelligent KYC/KYB
Answers tracking and status calls instantly
- Underwriting Automation
Captures pickup and quote requests
- Predictive Fraud Prevention
Routes urgent dispatch issues to your team
- AP/AR Workflow Orchestration
Works 24/7 across every time zone
- Liquidity & Cash Forecasting
Every call logged and synced to your systems
- AI-Powered Support Triage
Handles high call volume without hold times
Logistics questions, answered.
Frequently asked
Can Cynlie handle tracking and status calls?
Yes. Cynlie answers tracking, pickup, and status questions instantly, 24/7, and routes urgent issues to your team.
Does it work after hours?
Yes. Cynlie covers nights, weekends, and holidays, so shipments and customers are never left waiting.
Can it handle high call volume?
Absolutely. Cynlie takes unlimited calls at once with no hold times, even during peak periods.
Does it connect to our systems?
Cynlie syncs with your tools and 7,000+ apps via Zapier, logging every call automatically.
How fast can we start?
You can be live in about 15 minutes. Start free, no credit card required.