FAQ
Frequently Asked Questions
What is Cynlie.ai?
Cynlie.ai is a complete AI receptionist and customer platform. It answers your calls, texts, web chats, and emails 24/7, qualifies leads, books appointments, and updates your CRM automatically, with no human agent required.
Is Cynlie a real AI, or a human answering service?
Cynlie is 100% AI. It handles every conversation on its own from start to finish, with no transfers, no hold queues, and no waiting for a human agent.
How quickly can I get set up?
Most businesses are live in about 15 minutes. Point Cynlie at your website, choose a voice, forward your number, and it starts answering right away.
What can Cynlie do on a call?
Cynlie answers questions, qualifies leads, books and reschedules appointments, blocks spam, captures every detail in your CRM, and follows up by text or email, all automatically.
Does Cynlie integrate with my tools?
Yes. Cynlie connects to your calendar, CRM, and 7,000+ apps through Zapier, so your systems update automatically after every conversation.
Will callers know they are talking to AI?
Cynlie sounds natural and conversational. You choose the voice and greeting and decide how transparent to be. Most callers simply experience fast, helpful service.
What happens if Cynlie cannot answer something?
You set the fallback. Cynlie can take a message, book a callback, or route the caller to a number you choose. There are no dead ends.
How much does Cynlie cost?
Plans start free, with paid tiers based on your usage. There are no setup fees, no contracts, and no human-agent surcharges. Start free and upgrade anytime.
Is my data secure?
Yes. Conversations are encrypted, recorded, and stored securely, and Cynlie can be configured to meet your privacy requirements.
Can Cynlie handle high call volume?
Absolutely. Cynlie answers unlimited calls, chats, and texts at once, so it never gets overwhelmed during a rush or after hours.
Does Cynlie work for my industry?
Cynlie is tuned for phone-driven businesses like law firms, home services, healthcare, real estate, automotive, insurance, and more. It learns your services and speaks your language.
Can I try Cynlie before paying?
Yes. You can start free and hear Cynlie handle real calls before you ever pay. No credit card required.
Still have questions?
Let’s talk.
If you did not find the answer you need, our team is here to help. Reach out and we will get you set up.
How we can help
We are here to answer your questions and get you live with Cynlie fast.
- Answer questions about our services
- Recommend the best next step
- Explore your automation or AI use case
- Discuss timelines, scope, and fit