Smart Notifications

Set notification rules in plain English. Cynlie listens to every conversation and pings the right team at the right moment, with no noise and no missed leads.

THE PROBLEM

Only the alerts that actually matter

Set notification rules in plain English. Cynlie listens to every conversation and pings the right team at the right moment, with no noise and no missed leads.

Important moments buried in noise
Hot leads missed in the moment
Alerts go to the wrong person
Keyword rules miss real intent
Urgent issues slip through

WHAT IT DOES

Notifications powered by live AI

CAPABILITY
Plain-English rules

Write alerts in your own words, like text me when a lead says ASAP, with no code or flowcharts.

CAPABILITY
Understands feelings

Detects hesitation, confusion, or frustration even when the caller never says the word.

CAPABILITY
Smart routing

Sends each alert to the right person by issue type, expertise, and your rules.

HOW IT WORKS

See it in action

Context-rich pings, delivered where you actually work.

STEP 1
Capture
Hot lead alerts
INPUTS
Trigger
AUTO
Listen
Understand
Capture
RESULT
STEP 2
Process
Frustrated-customer alerts
INPUTS
Context
AUTO
Enrich
Score
Route
RESULT
STEP 3
Act
Missed-call notifications
INPUTS
Action
AUTO
Book
Update
Follow up
RESULT

RESULTS

The results you can expect

What you get:

Real-time

intelligence

Conversations analyzed as they happen.

5min

to set up

Write rules in plain English and go.

An alert that fires the moment a lead says ASAP, and reaches the right person, turns intent into action.

Why plain-English alerts beat keyword rules

Mid-call alerts on urgency and intent

Sentiment analysis beyond keywords

SMS, email, Slack, and Teams delivery

Team-level routing by role

Escalation alerts and appointment reminders

Daily and weekly digests

See Cynlie in action

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Smart Notifications questions, answered.

Frequently asked

Write your rules in plain English, like alert me if someone seems confused about pricing.

Yes. Cynlie detects sentiment and intent even when the exact words are never used.

By SMS, email, Slack, or Microsoft Teams, per scenario and urgency.

Yes. Route each alert type to the right team member automatically.

About five minutes. Write a rule and Cynlie starts listening immediately.