Phase 01
Train Cynlie on your business
Point Cynlie at your website or describe your business. It learns your services, hours, FAQs, and terminology in minutes.
- Stakeholder alignment
- Workflow and system mapping
- Risk assessment
- Success metrics definition
- Technical feasibility review
So Cynlie answers like it has worked at your front desk for years.
Phase 02
Design your call playbooks
Decide how new leads, existing customers, and spam are handled across voice, chat, SMS, and email, all in plain language.
- Solution architecture
- Governance considerations
- Approval checkpoints
- Data and integration planning
- Documentation structure
So every caller gets the right experience and the right next step, every time.
Phase 03
Connect your tools and go live
Link your calendar, CRM, and 7,000+ apps via Zapier, then forward your number. You are live the same day.
- System configuration or development
- Testing and QA
- Iterative adjustments
- Integration deployment
- Performance validation
So Cynlie books, updates, and follows up automatically from day one, with no human in the loop.
Phase 04
Optimize and grow
Cynlie learns from every conversation, and you can refine playbooks or add channels anytime.
- System configuration or development
- Testing and QA
- Iterative adjustments
- Integration deployment
- Performance validation
So your results keep improving as your call volume and business grow.
Total transparency
- Defined timelines
- Measurable milestones
- Clear ownership
- No black-box delivery